Returns & Exchanges
RETURN & EXCHANGE POLICY
Legends of The Fall
We want you to be satisfied with your Legends of The Fall purchase. Please review our return and exchange policy below.
Returns & Exchanges
Returns and exchanges are accepted within 14 days of delivery.
To be eligible, merchandise must be:
– Unworn and unused
– Unwashed
– In its original condition
– Free from stains, odors, damage, or signs of wear
Final Sale Items
The following items are final sale and cannot be returned or exchanged:
– Limited-edition or special-release merchandise
– Personalized or customized merchandise
– Clearance or items specifically marked Final Sale
– Gift cards
Incorrect or Damaged Orders
If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 7 days of delivery.
Include your order number and photos of the item so we can resolve the issue. If the error is ours, Legends of The Fall will cover the appropriate replacement or return shipping costs.
Return Shipping
Customers are responsible for return shipping costs for standard returns or exchanges unless the merchandise was damaged, defective, or incorrectly shipped by Legends of The Fall.
Original shipping charges are non-refundable.
We recommend using a trackable shipping method when returning merchandise. Legends of The Fall is not responsible for return packages lost or damaged in transit.
Refunds
Once your return is received and inspected, approved refunds will be issued to the original payment method.
Please allow 5–10 business days after approval for the refund to appear, depending on your financial institution.
Exchanges
Exchanges are subject to product and size availability. If the requested item is unavailable, you may choose another available item of equal value or request a refund if the original purchase is eligible for return.
How to Start a Return or Exchange
Before sending merchandise back, please contact Legends of The Fall Customer Support with:
– Your name
– Order number
– Item(s) being returned or exchanged
– Reason for the return or exchange
Return instructions and the appropriate return address will then be provided.
Please do not send merchandise back without first contacting us for return instructions.
Legends of The Fall reserves the right to refuse returns that do not meet the requirements outlined in this policy.